How Can We Help?
We're here to support you. Choose a support option or send us a message.
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Frequently Asked Questions
→How do I upgrade my plan?
Go to Settings > Subscription and click "Upgrade to Pro" or "Go Enterprise". You'll be redirected to our secure checkout.
→What happens when I run out of daily credits?
Free users are limited to 5 credits per day. You can upgrade to Pro for unlimited credits or wait until the next day.
→Can I cancel my subscription?
Yes! You can cancel anytime from Settings > Subscription. Your access continues until the end of your billing period. We also offer a 30-day money-back guarantee.
→How do I create a custom AI persona?
Pro and Enterprise users can create custom personas in Settings > Personas. Click "New Persona", give it a name, personality, and instructions.
→Is my data private and secure?
Yes. We use bank-level encryption, never sell your data, and you can delete your account anytime. See our Privacy Policy for full details.
→Do you offer refunds?
Yes. We offer a 30-day money-back guarantee for Pro and Enterprise subscriptions. Contact support for a refund.
→How does team collaboration work?
Enterprise users get 5 team seats. Each member gets their own login, shared projects, and unified analytics. Perfect for agencies.
→Can I export my data?
Yes. You can export conversations, projects, and all your data from Settings > Data & Privacy > Export Data.
Direct Contact
General Support
Sosrule.Support@gmail.comBilling & Payments
Sosrule.Support@gmail.comEnterprise Sales
Sosrule.Support@gmail.com📞 Phone support available for Enterprise customers
Need Immediate Help?
For urgent issues affecting your work, Enterprise customers can call our priority support line. Free and Pro users will receive email responses within 24 hours.